Book or cancel a viewing
Pick a time slot on the listing, receive the exact address, cancel if needed and find your viewings.
Updated on 31 October 2026
In brief
Pick a time slot on the listing: the viewing is confirmed straight away and you then receive the exact address. You can cancel it from "My rentals".
Book
- On the listing, open "Book a viewing": the slots opened by the landlord appear, with the number of places left.
- Pick a slot and confirm.
- The viewing is confirmed immediately and you receive the exact address. Your contact details stay private.
The landlord is told about your booking. On the morning of the viewing you receive a reminder if you kept reminders switched on in your notification settings.
No slot open?
Message the landlord to suggest a viewing. A landlord can also offer you one: you then receive a message with the link to the slots.
Cancel
In My rentals, in the Viewings section, "Cancel the viewing" cancels your booking: the landlord is told. To pick another day, book another slot on the listing.
Your safety
Never send money before you have seen the home. See Avoiding scams.
Also read
- Apply with your Passport, track and withdraw an applicationApply in one click, follow your application, message the landlord, withdraw it, and what happens to your data.
- Report a listing, a review or illegal contentReport a listing from its page: scam, false listing, discrimination, already rented. What Leasy does, and what happens to a listing reported by several people.
Can't find your answer?
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