Report a listing, a review or illegal content

In brief

"Report this listing", on a listing's page, tells Leasy what is wrong. The landlord will not know it was you. When several people report the same listing, it is paused while it is checked.

Report a listing

On a listing's page (web and app):

1. choose the reason: scam (payment asked before the viewing, fake landlord, home that does not exist), false or misleading listing (photos, rent, size or address that do not match), discrimination (an applicant turned down because of origin, age, sex, disability, family…), already rented, or something else;
2. add details (optional): what you saw, what you were asked;
3. send.

You can report a listing once, and the number of reports per hour is limited. Our team is notified of each report.

What happens to a reported listing

When several different people report the same listing, it goes under review: it is paused, so removed from search, while it is checked. The landlord is notified and cannot put it back online before the check is done. If it is your listing, write to the team from your account's email address to explain.

Report a conversation or a review

In a conversation, the "File" panel offers "Safety and reporting". On a home's page, "Report this review" (fake review, insulting words, off-topic, personal data, other): Leasy examines the report.

Report illegal content

Use the reports above, or write directly to the team ("Write to the team", at the bottom of each Help Centre page): describe the content, the page address and why it seems illegal to you.