This translation is provided for information only: in case of any discrepancy, the French version prevails.
Welcome to Leasy. These terms of use and sale (the “terms”) set the rules between you and Leasy when you use the leasy.co website and the Leasy apps: finding a home, applying, publishing a listing, signing a lease, paying, managing a tenancy.
You accept them by ticking a box when you create your account, or the first time you sign in with Google or Apple (see Your account); they also apply to any visitor, as far as relevant. The terms of sale apply to every paid service. Our privacy policy and cookie policy explain what we do with your data. Any question? Write to us at chat@leasy.co.
Leasy is open today for homes located in France: these terms apply to the use of Leasy for those homes. The rules specific to a country are gathered in its own section, at the end (France); when Leasy opens in another country, its section will be added there.
2. What Leasy does
Leasy is both:
a listings platform, where private landlords and letting agencies publish homes for long-term rent;
rental software that supports every step: the Passport (the applicant's file), viewings, the lease signed online, the inventory of fixtures on a phone, payments, the life of the lease (rent notices, receipts, rent review, service charges) and moving out.
A landlord can also add a lease that is already running, without a listing, to use the software. Some features depend on the country of the home: a feature that doesn't exist in a country isn't offered there.
3. A platform, not an agency
Leasy is not a letting agency: it takes no mandate and is not a party to the lease, which is made directly between the landlord and the tenant.
Landlords let their homes themselves: they choose their tenant, sign the lease and remain the landlord. Every document (lease, rent notice, receipt, statement, letter) is issued in their name.
An agency publishes its clients' homes and remains their agent: the lease is made in the landlord's name, through the agency.
Leasy never chooses, rates or ranks applicants. It doesn't do viewings or inventories on behalf of the parties, and doesn't negotiate for anyone.
Rent on a lease signed in Leasy is paid in Leasy, which pays it out to the landlord: Leasy is not its beneficiary and doesn't become a party to the lease (see Payments).
Leasy doesn't give personalised legal or tax advice: the lease follows the country's official template, and the Help Centre provides general information.
Leasy prepares, checks, calculates and reminds; the decisions remain the users' own.
4. Your account
Leasy is for adults with the legal capacity to enter into contracts. To act on behalf of a company (a property company, an agency), you must be authorised to do so.
Before using your account, you accept these terms and confirm you have read the privacy policy, by ticking a box that is never ticked in advance. Leasy keeps proof of this acceptance: the version accepted, its date and time, the IP address, the browser or app used and the language of the text.
One account per person: you use it to find a home, to let your own and to work for an agency, at its invitation.
Give accurate information and keep it up to date.
You sign in with a code sent by email, or with Google or Apple; you can add a password and two-step verification. Keep this access to yourself: anything done from your account is deemed to be done by you. If you think someone else has accessed it, write to us straight away.
In an agency's workspace, each member acts with the role given by the agency's management; the agency is responsible for what its team does.
5. Rules for everyone
Leasy is built on trust. By using it, you agree to:
be honest: a real identity, a home that exists, genuine information and documents (a forged document is a criminal offence);
respect others: no insults, harassment or discrimination, whether based on origin, sex, family situation, health, disability, age, opinions, religion or any other ground prohibited by law;
publish nothing illegal, and nothing that infringes other people's rights (photos taken from elsewhere, someone else's personal data);
never ask for or pay money outside what the app asks for: no payment before a viewing, no sum to “reserve” a home;
use Leasy to rent or find a home, and for nothing else: no canvassing, no spam, no automated collection of listings or other users' data, no getting around security measures;
use another user's data (a file, contact details) only for the rental concerned.
Only publish a home you are entitled to let. Before it goes live, you certify, with a box that is never pre-ticked, that you own it or hold a written mandate to let it.
The listing is accurate and complete: photos of the actual home, the real rent and charges, the living area, the amenities, the availability date. Pause or archive it as soon as the home is no longer available.
Before publication, Leasy checks the information the country's law requires (energy rating, rent, deposit, lease term…): a listing that doesn't comply isn't published. This check covers the required information; it doesn't judge the home or the choice of tenant.
Every listing shows whether it comes from a “Private individual” or a “Professional”. If you let homes as a business, publish with an agency account and its legal details.
The exact address is never published: the listing shows an approximate location, and the address is given to an applicant who books a viewing.
7. How listings are ranked
By default, search shows listings whose ownership Leasy has verified first, then the most recent ones. You can also sort by price, by publication date, or by travel time to your workplace if you've entered it.
No ranking can be bought: nobody pays to be placed higher, and Leasy publishes no listings of its own.
8. Applying with the Passport
The Passport is your rental file: you put it together once and reuse it for your applications.
It only asks for the documents the country's law allows a landlord to request. Nobody on Leasy can ask you for others.
It is only shown to the landlord, or agency, of the listings you apply to, and only while your application is active. Your contact details stay hidden until you are accepted.
If you withdraw your application, or it isn't successful, access ends, and that application's data is deleted three months after the decision. You can remove a document at any time; the Passport is deleted with your account.
Leasy may check your documents (“Verified”, “Rejected”); it doesn't rate or rank your file: the landlord decides alone.
Your verified rental history (the periods and receipts of your rentals on Leasy, never a rating) is only shown if you choose to.
Landlords and agencies: an applicant's documents are entrusted to you to assess their application, and for nothing else. Don't keep them, don't share them, and never choose on a discriminatory ground.
9. Viewings, lease and inventory
Viewings: the applicant books a slot opened by the landlord, and can cancel it from “My rentals”.
Lease: it is pre-filled using the country's official template, from the listing and the accepted application. The landlord (or their agency) checks it, completes it and sends it for signature; each party signs online, with a verification code. Leasy prepares the lease, but is not named in it.
Inventory of fixtures: the parties do it themselves, live on their two phones. The tenant agrees or adds a reservation on each item; the document is approved by both, on the same version, and given to each of them. An approved inventory is never changed: an addition becomes a dated annex.
Key handover: it follows once the move-in payment is received and the move-in inventory approved; the lease then becomes “Active”.
Leasy's calculations (caps, deadlines, rent review, service charges, deposit) are based on the information you provide and on official references: read each document over before you sign or send it.
10. Electronic documents, signatures and consents
Leasy's documents are electronic. An electronic document and signature have the same value as on paper, under the conditions set by law. Each signed document is kept in the lease's Documents tab and sent by email: download the ones you need.
In the lease, each party chooses, with three separate boxes that are never pre-ticked: to receive receipts and rent notices in the app instead of on paper; to send requests and notices about the lease through the app, dated and kept, with a copy by email; to receive by electronic registered mail, through a qualified provider, the letters for which the law requires registered mail. Each consent can be withdrawn at any time, for the future.
A message in the app is not registered mail. Where the law requires a specific form (for a notice to leave, for example), Leasy follows the one set by the law of the country where the home is: its rules are below, country by country.
The landlord undertakes to acknowledge in Leasy, within three days, a notice to leave that their tenant signed there. Leasy reminds them in the app and by email. Without an acknowledgement after three days, Leasy gets the signed letter to the landlord, on behalf of the tenant who instructs it to, by a means the law of the country accepts; failing that, Leasy's team takes over with the tenant.
Leasy keeps the evidence: dates, signature logs, copies sent. Between Leasy and you, these records are proof unless shown otherwise.
11. Electronic signature
Leasy itself provides the electronic signature of the documents signed in Leasy (lease, guarantee, letters, inventory): it is a simple electronic signature, within the meaning of the European eIDAS regulation where it applies, and of the law of the country where the home is.
To sign, you read the document, type your first and last name, which appear in handwriting, then slide “Slide to sign”. You sign from your Leasy account; without an account (a guarantor, for example), from the personal link received by email. A one-time code sent to your email address may confirm your signature. An inventory done together is signed in turn on the device of the landlord or their agency. You may also decline to sign: the document is then not signed, and the other signers are notified.
Once everyone has signed, Leasy adds a certificate page to the document (who signed, when and how, the document's fingerprint) and seals it with its electronic seal, time-stamped by a time-stamping authority: any later change shows.
Leasy keeps an evidence file for each signature: the account, the typed name, the IP address, the device, the times of opening, of sending the code and of signing, and the document's fingerprint before and after signing. It keeps it as long as the document, and provides it to the parties or to the authority that requests it.
By signing this way, you agree that this signature binds you like a handwritten one, and that this evidence file is proof between the parties and Leasy unless shown otherwise.
12. Payments
Every rent on a lease signed in Leasy is paid in Leasy: by automatic direct debit, set up once and never imposed, by card, or by bank transfer to the dedicated IBAN shown in the app, with its reference.
Automatic direct debit: the amount and date of each debit are announced to the tenant at least 3 days in advance, in the app and by email. Each instalment is debited only once: if the debit is rejected, it is not retried, and the instalment is paid by card or bank transfer.
The move-in payment (first rent, charges, security deposit) is paid in Leasy, by card or bank transfer, never by direct debit; it opens two months before move-in. The funds stay locked in Leasy until the key handover, then go to the landlord, security deposit included.
After that, Leasy pays each rent to the landlord as soon as it is collected, less its fee (see Paid services and prices).
At the end of the lease, the landlord returns the security deposit through Leasy: they pay the amount due there, less the justified deductions in the statement, and the tenant receives it in their account.
To receive money, each person verifies their payout account once in Leasy: identity, IBAN and a photo of an ID document. A tenant only does so when Leasy owes them money, such as their deposit. Until then, the funds wait for them in Leasy.
Payments are processed by Stripe Payments Europe, Ltd.: by opening your payout account, you accept the Stripe Connected Account Agreement and authorise Leasy to share with Stripe the information it needs.
A lease added by the landlord (signed outside Leasy) or managed by an agency is the exception: the tenant pays the move-in amount and the rent as set out in the lease, into the landlord's or agency's account, and they mark each amount received in Leasy. This money doesn't go through Leasy.
For your safety, only pay what the app asks you to, from the app, and only make transfers to the IBAN shown in the app, never to an IBAN received in a message.
Leasy guarantees neither the payment of rent nor the return of the deposit: these are obligations of the parties to the lease. It calculates deadlines and amounts and keeps the documents, but doesn't settle a disagreement between them: a deduction from the deposit, for example, is proposed by the landlord with supporting documents, then accepted or disputed by the tenant.
13. Rent managed by Leasy
Rent management is included with every lease signed and paid in Leasy. There is nothing to turn on: it starts by itself at the key handover and ends with the lease.
Leasy sends the rent notice, collects the rent, pays it out to the landlord and sends the receipt once the rent is received; if rent is late, it sends a reminder, a follow-up and then a formal notice; each year, it reviews the rent as the lease provides and prepares the service charge adjustment, which the landlord checks before it is sent.
Everything goes out in the landlord's name, and they remain the landlord: Leasy applies the lease and the law, it doesn't decide for them.
For a lease added by the landlord, Leasy sends rent notices, receipts once the rent is marked as received, reminders and the rent review free of charge; the tenant keeps paying the landlord as before.
14. Terms of sale
These terms of sale apply to every paid service from Leasy. They add to the other articles; for a purchase, they prevail in case of conflict. The sums due under a lease (rent, charges, deposit) are not purchases from Leasy: they follow the Payments article.
14.1 Paid services and prices
Leasy charges tenants nothing. On a private landlord's listing: no file fees, no application fees, no agency fees. On a professional's listing, any fees they charge, capped by law where it sets a cap, are shown on the listing: they are owed to the agency, and Leasy takes no share.
For landlords, letting is free: listing, applications, Passport, lease and inventory of fixtures. For a lease added by the landlord, rent notices and receipts are free.
Service fee on rent: on the rent and charges it collects, Leasy keeps 3% (incl. VAT), deducted from each payout to the landlord; nothing is owed if no rent is collected.
Boosting a listing: at the top of search results for the chosen period, labelled "Sponsored" (French Consumer Code, Art. L111-7).
The offers for agencies and the price of each service including VAT, what it covers and how it is paid are set out on our pricing page and shown to you before you commit: nothing is charged without your agreement.
A price change never applies to a service you have already subscribed to without your agreement.
14.2 Ordering and payment
Before any purchase, Leasy shows you the service, its duration, its price including VAT and the link to these terms. The purchase is made when you confirm the order and pay for it.
A boost is paid by card when you order it, on Leasy's payment page. It starts on payment, or when the one already running on the same listing ends. The purchase is confirmed in the app, with its duration and the time you have to cancel it.
The service fee on rent is not paid separately: it is deducted from each payout to the landlord. Each month, its invoice is filed in the landlord's documents.
Agency offers are paid as set out on the pricing page.
14.3 Right of withdrawal
If you are a consumer, you can withdraw from a purchase within 14 days, without giving a reason and at no cost (French Consumer Code, Art. L221-18).
A service only starts before the end of that period if you expressly ask for it, with a box that Leasy keeps with its date (Art. L221-25). If you then withdraw, you only pay for what has already been provided, pro rata.
Service fee on rent: by asking for the service to start straight away, you acknowledge that a rent collected and paid out is a fully performed service, for which you lose the right of withdrawal (Art. L221-28, 1°). You keep that right for the rest, within the same 14 days.
Boost: cancel it from your listing within 14 days of buying it.
To withdraw from any other service, send us a clear statement at chat@leasy.co. You can use this model: "To Qore Games, 9 rue des Colonnes, 75002 Paris, chat@leasy.co: I hereby give notice that I withdraw from my contract for the following service. Service: […]. Ordered on: […]. Name: […]. Account email address: […]. Date: […]."
Leasy refunds you no later than 14 days after you withdraw, using the payment method you used, at no cost (Art. L221-24).
14.4 Boost refunds
A boost cancelled within 14 days is refunded to the card used: in full if it hasn't started yet, otherwise the full days that were left. The amount refunded is shown before you confirm the cancellation.
After that period, it runs to its end and is no longer refunded, unless Leasy failed to provide it: write to us and we will refund the days lost.
15. Reporting rental income
Like every online platform in the European Union, Leasy reports to the tax authority each year the amounts landlords receive through Leasy (EU directive “DAC7”).
To do so, Leasy asks landlords for their tax information: date of birth, country of tax residence, tax number and, for a company, its registration number. It is only used for this report.
As long as it is missing, payouts are withheld, as the law requires.
Each year, before 31 January, you receive a statement of what is reported for you. It helps you, but doesn't replace your own tax return: declaring your rent is up to you. Leasy doesn't calculate your tax or advise you.
16. Messages, notifications and emails
Messaging is for exchanges about a listing or a lease. Stay on it: your contact details are protected there, and Leasy can't help you on another messaging service.
To protect you, Leasy automatically spots some suspicious messages (payment outside the app, an IBAN sent in a message, a landlord “abroad”…) and shows a warning. The message isn't deleted: the warning helps you decide.
We write to you about your tenancy: essential emails (money, lease, notices, account) are always sent; the others can be set in your settings. Phone notifications are only turned on with your consent.
17. Reviews
Only a tenant whose lease was signed on Leasy can review the home, after moving out and within six months. One review per lease, published with its date, the rental period and the “Verified tenant” label.
Reviews are sorted from newest to oldest and stay published for three years. Leasy neither pays for nor edits them. The landlord can reply publicly, once.
Anyone can report a review (fake review, offensive language, off-topic, personal data…). Leasy examines the report and removes a review that breaks these rules or the law; its author is told why (see Reporting and moderation).
Landlords don't rate tenants: Leasy keeps no tenant blacklist.
18. Reporting and moderation
Leasy hosts the content its users publish: listings, photos, reviews, messages. If any of it seems illegal to you or against these terms, report it:
on a listing, “Report this listing” (scam, false or misleading listing, discrimination, already let, other); on a review, “Report this review”; in a conversation, “Safety and reporting”;
or by email to chat@leasy.co, giving the exact address (URL) of the content, why you think it is illegal, your name and email, and a statement that your report is made in good faith.
The owner of a listing doesn't know who reported it. We examine every report diligently and objectively, and tell the person who made it about our decision.
Our automated tools, and their limits:
before publication, automated checks verify a listing's required information;
in messaging, suspicious messages are flagged with a warning, without being deleted;
when several different people report the same listing, it is paused, and so removed from search, until a member of our team has checked it;
no listing, review or account is removed or closed without a decision by a member of our team.
Depending on how serious it is, we may remove content, pause a listing, restrict a feature, or suspend or close an account. The person concerned receives the reason for the decision, in plain words, unless the law forbids it. They can dispute it by replying to our message or by writing to chat@leasy.co: a member of our team reviews it again.
We respond to requests from the authorities, and alert them when information suggests a threat to people's life or safety. Our point of contact, for authorities and users alike, is chat@leasy.co, in French or English. These rules follow the EU Digital Services Act (Regulation (EU) 2022/2065, the “DSA”).
19. Content and intellectual property
The Leasy brand, its logo, illustrations, texts, design and software belong to Leasy. You may not reproduce or reuse them without our written consent.
Your content (photos, texts, reviews, messages) remains yours. You allow Leasy, free of charge and worldwide, to host, reproduce and display it on Leasy (website, apps, emails, links to share a listing) and to adapt it for display (format, cropping, compression), for as long as it is published there.
You confirm that you have the right to publish what you publish: your own photos, or photos you are allowed to use, with no recognisable person without their consent.
20. Personal data
Our privacy policy explains which data we use, why, for how long and with whom, and how to exercise your rights.
When you receive another user's data (an applicant's Passport, a tenant's contact details), you are responsible for it: only use it for the rental concerned, only keep what the law requires you to keep, and comply with the GDPR.
You can download a copy of your data and delete your account from your profile.
21. Availability of the service
We do our best to keep Leasy running without interruption. Maintenance or an outage, ours or a provider's, may still interrupt it: we give notice in advance when we can.
Leasy evolves: features are added, changed or removed. If we had to stop a service you use, we would tell you in advance and give you time to retrieve your documents.
22. Liability
Leasy is liable, under the law, for its own failures in the service it provides. If you are a consumer, nothing in these terms limits the rights the law gives you.
Leasy is not a party to the lease: it is not liable for the obligations landlords, tenants, guarantors and agencies have towards each other (paying rent, letting a decent home, returning the deposit, complying with the lease), nor for the accuracy of what they publish or declare.
For content published by users, Leasy is a hosting provider: it is only liable if, once informed that the content is illegal, it doesn't act promptly to remove it.
Leasy's checks (“Verified by Leasy”, “Verified” documents, verified agency licence) reduce risks without removing them: they cover the points shown, and guarantee neither the condition of a home nor an applicant's ability to pay.
If you use Leasy for your business, Leasy is only liable for direct and foreseeable damage.
No one is liable for a failure caused by force majeure, as defined by law.
You are responsible for how you use Leasy and for the content you publish.
23. Deleting, suspending and closing an account
You can delete your account at any time from your profile, on the website or in the app. Anything still in progress is settled first (a lease being prepared or running, money pending, a share of split rent, managing an agency): Leasy tells you what to do, and where.
Deletion erases your personal data, except the documents the law requires us to keep (lease, receipts, accounting records), which are kept without your profile for the legal period. Download the documents you need first.
Leasy may restrict, suspend or close an account that breaches these terms or the law: a scam or attempted scam, a forged document or false identity, discrimination, illegal content, harassment, repeated breaches, or at the request of an authority. The measure is proportionate to how serious it is; you are given the reason, and you can dispute it (see Reporting and moderation).
For a professional account (an agency), closure takes effect 30 days after we have notified it to you with the reason, except for a serious breach or a legal obligation.
Closing an account doesn't end a lease: it continues between the landlord and the tenant, under its own terms and the law.
24. Changes to these terms
We may change these terms, for example when Leasy changes or when the law evolves. The date at the top of the page shows the version in force.
We announce each change by email or in the app at least 15 days before it comes into force, unless the law or users' safety requires us to move faster.
For a significant change, the app asks you once to accept it, with a box, without stopping you from using Leasy; your acceptance is kept like the first one. A simple clarification or correction applies from its effective date.
If you disagree, you can delete your account before that date. A purchase already made stays under the terms of sale accepted at that time.
25. Governing law
Your relationship with Leasy (using the website and apps, and the paid services) is governed by French law. If you are a consumer, you keep the protection of the mandatory rules of the country where you live, and you can bring a claim before the court where you live. Between professionals, the courts with jurisdiction over Leasy's registered office have exclusive jurisdiction.
The lease, made between the landlord and the tenant, is governed by the law of the country where the home is and, depending on the country, by the rules of its region, province or town (in the European Union: "Rome I" Regulation No 593/2008, Art. 4(1)(c)). These terms change nothing to that law, and no Leasy setting can set it aside.
So the address of the home decides which rules Leasy applies: documents and wording of the lease, caps on rent and deposit, notice and return periods, documents to ask for or provide. The language of your account or the country where you live makes no difference.
The landlord's tax and reporting obligations (declaring rent, paying tax, providing the information for the "DAC7" reporting) depend on the country where they are tax resident (see Reporting rental income).
For the homes offered on Leasy today:
France: the Act of 6 July 1989 (loi n° 89-462), which cannot be contracted out of, and the French Civil Code; rent control and the rules for high-demand areas, which depend on the town where the home is; disputes: the local conciliation board (commission départementale de conciliation), then the court of the place where the home is (juge des contentieux de la protection).
These terms are written in French; a translation may be offered to you for information, and the French version prevails.
If a clause were found invalid, the others would continue to apply.
26. Complaints and mediation
Any question or complaint: write to chat@leasy.co. We reply as quickly as we can.
If you are a consumer and a dispute with Leasy isn't resolved after a written complaint, you can refer it free of charge to the consumer mediator (French Consumer Code, Art. L612-1), within one year of your complaint.
This mediator doesn't handle disputes between landlord and tenant: see your country's section (France).
27. Rules specific to France
These rules add to the ones above for homes located in France.
27.1 The lease and the law
Residential leases are governed by Law no. 89-462 of 6 July 1989, which is mandatory: no clause or Leasy setting can override it. Leasy prepares the lease using the official template (contrat type) in force.
The lease gives no right of withdrawal (French Consumer Code, Art. L221-2). Between private individuals, consumer law doesn't apply to the lease: the Civil Code and the 1989 law do.
Automatic direct debit of the rent is never imposed on the tenant (Law of 6 July 1989, Art. 4): they can always pay by card or bank transfer.
The type of lease (unfurnished, furnished, student, mobility) sets its term and the maximum deposit: one month's rent excluding charges for an unfurnished let, two for a furnished one, none for a mobility lease (bail mobilité).
Since 1 January 2025, a home rated G on its energy performance certificate (DPE) no longer counts as decent: it can't be let under a lease signed, renewed or extended since that date, and Leasy won't publish it. Where rent control applies, Leasy compares the rent with the cap before publication.
27.2 Private individual or professional
Every listing shows “Private individual” or “Professional”, as the French Consumer Code requires (Art. L111-7).
If you let homes as a business, you must publish as a professional. Falsely presenting yourself as a private individual is a misleading commercial practice, punishable by two years' imprisonment and a €300,000 fine (Art. L121-4 and L132-2 of the same Code).
27.3 The applicant's file
A landlord may only ask for the documents on the list of Decree no. 2015-1437 of 5 November 2015: the applicant's identity, address, employment and income, and those of their guarantor. The Passport follows this list.
It is forbidden to ask, for example, for a bank statement, a social security card, an ID photo (other than on an identity document), a criminal record extract, a medical file, or any sum to reserve the home before the lease is signed. A landlord who does so faces a fine of up to €3,000 for an individual and €15,000 for a company.
Turning down an applicant on a discriminatory ground is a criminal offence (French Criminal Code, Art. 225-1 and 225-2).
27.4 Agencies
Leasy is not an agency and holds no professional licence. An agency publishing on Leasy must hold the licence required by Law no. 70-9 of 2 January 1970 (the “Hoguet” law), a financial guarantee (or the statement “Non-détention de fonds”, no client funds held) and professional liability insurance. It enters them on Leasy, with its fee schedule including VAT, accessible from each of its listings, and the mandate number of each home.
Fees charged to the tenant are capped by Article 5 of the Law of 6 July 1989; the agency sets and collects them itself. Rent for a lease managed by an agency is paid into the agency's account.
Leasy checks the licence in the CCI France register after the account is created. If it can't be verified, or is no longer valid, the account is suspended and its listings are paused.
27.5 Receipts, letters and notices
Rent receipts and rent notices are free for the tenant. They are only sent through the app, instead of on paper, with the tenant's express consent (Law of 6 July 1989, Art. 21).
A notice to leave and a rent increase on renewal keep the forms required by Article 15 of the same law: hand delivery against a receipt, registered letter (qualified electronic, with the recipient's consent, or with acknowledgement of receipt) or service by a commissaire de justice (judicial officer).
Tenant's notice: the landlord's acknowledgement in Leasy counts as hand delivery against a receipt. Without an acknowledgement within three days, the signed letter goes by qualified electronic registered mail, whose acceptance is the date of receipt; by publishing their listing or adding their lease, the landlord agrees to receive it that way (Article L100 of the French Post and Electronic Communications Code). A letter refused or not collected within fifteen days doesn't count as received: Leasy's team then takes over with the tenant.
Landlord's notice and rent increase: they go by qualified electronic registered mail if the tenant accepted it in the lease; otherwise the landlord sends them by registered letter with acknowledgement of receipt or through a commissaire de justice, and records the date of receipt in Leasy.
The tenant can ask through the app to add to the move-in inventory within ten days, and for the heating during the first month of the heating season: the request is dated and kept.
An order to pay (commandement de payer) remains a deed served by a commissaire de justice: Leasy doesn't replace it.
27.6 Taxes
Leasy reports to the French tax authority (DGFiP), before 31 January each year, the amounts each landlord received through Leasy the previous year, and sends them the details by the same date (French General Tax Code, Art. 1649 ter A et seq.).
Rent is taxable income: property income (revenus fonciers) for an unfurnished let, business income (BIC) for a furnished one. Depending on your situation, it may also be subject to social charges or contributions. To find out your obligations: impots.gouv.fr and urssaf.fr (same Code, Art. 242 bis).
27.7 Disputes between landlord and tenant
Leasy doesn't arbitrate disagreements between landlord and tenant, but keeps the documents (lease, inventory, receipts, dated requests), which each of them can download.
The ADIL, your département's housing information agency, advises landlords and tenants free of charge (anil.org).
The departmental conciliation commission (commission départementale de conciliation) can be approached free of charge for most disputes (rent, charges, inventory, deposit, repairs). Failing an agreement, the judge in charge of tenancy disputes (juge des contentieux de la protection) at the judicial court decides.
